Terms and Conditions – Puffglownie

Effective Date: February 17, 2025

Welcome to Puffglownie! These Terms and Conditions govern your use of our website, products, and services. By accessing or purchasing from https://puffglownie.com, you agree to comply with these terms.


1. General Use of the Website

Eligibility: You must be at least 18 years old or have parental consent to use this site.
Accuracy of Information: We strive to provide accurate and up-to-date product descriptions, but we do not guarantee that all information is error-free.
Account Responsibility: If you create an account, you are responsible for maintaining its security and ensuring all information is accurate.

Prohibited Activities: You may not use our site for fraudulent, illegal, or unauthorized purposes, including hacking, spreading malware, or violating any laws.


2. Orders & Payments

Order Acceptance: We reserve the right to accept or decline any order at our discretion.
Pricing & Errors: If a pricing error occurs, we reserve the right to cancel or modify the order before shipping.
Secure Payments: All transactions are processed securely, and we do not store payment details.

Order Cancellation: Orders can only be canceled within 24 hours after purchase. Once shipped, they cannot be modified.


3. Shipping & Delivery

Shipping Timelines: Estimated delivery times vary by location. Refer to our Shipping Policy for details.
Lost or Delayed Packages: Puffglownie is not responsible for carrier delays or lost packages once marked “delivered”.

Customs & Import Fees: International customers are responsible for any applicable customs duties or taxes.


4. Returns & Refunds

Return Policy: If you’re not satisfied with your purchase, you may return it within 30 days. Refer to our Refund & Return Policy for details.
Refund Processing: Approved refunds are issued to the original payment method within 5-7 business days.

Final Sale Items: Sale items, customized handbags, and gift cards cannot be returned or exchanged.


5. Intellectual Property

Ownership: All content on this site, including logos, images, product designs, and text, is the property of Puffglownie and is protected by copyright laws.
Restricted Use: You may not copy, reproduce, or distribute any part of our website content without permission.

Violations may result in legal action.


6. Limitation of Liability

No Warranty: Our products are provided “as is” without warranties of any kind, express or implied.
Limited Liability: Puffglownie is not responsible for indirect, incidental, or consequential damages resulting from product use.


7. Privacy Policy

Your Data: By using our website, you agree to our Privacy Policy, which explains how we collect and use your information.
Security: We take security seriously but cannot guarantee that data transmission over the internet is 100% secure.


8. Modifications to Terms

Policy Updates: We may update these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date.
Continued Use: By continuing to use our website, you accept the revised terms.


9. Contact Us

For questions or concerns regarding these Terms & Conditions, contact us:

📍 Address: 1720 Linda Ave, Odessa, Texas (TX)
📞 Phone: (432) 332-9564
📧 Email: info@puffglownie.com
🌐 Website: https://puffglownie.com

📌 By purchasing from Puffglownie, you acknowledge and agree to these Terms & Conditions.

Thank you for choosing Puffglownie – Where Fashion Meets Elegance & Quality.