Sales Policy – Puffglownie
Effective Date: February 17, 2025
At Puffglownie, we are committed to providing a seamless and enjoyable shopping experience. Our Sales Policy outlines the terms and conditions governing purchases, pricing, promotions, and order processing.
1. Pricing & Payment
✔ Transparent Pricing: All prices are listed in USD ($) and include applicable taxes where required.
✔ Accepted Payment Methods: We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Google Pay.
✔ Secure Transactions: All payments are processed securely, and we do not store credit card information.
⚠ Price Adjustments: We do not offer price matching or adjustments for past purchases.
2. Order Processing & Fulfillment
✔ Order Confirmation: Once an order is placed, you will receive an email confirmation with order details.
✔ Processing Time: Orders are typically processed within 1-3 business days (excluding weekends and holidays).
✔ Shipping & Delivery: Estimated delivery times depend on the selected shipping method and destination. For more details, visit our Shipping Policy.
⚠ Order Cancellation: Orders can only be canceled within 24 hours of purchase. After processing, cancellations are not possible.
3. Promotions & Discounts
✔ Exclusive Discounts: Promotional codes and discounts may be offered through seasonal sales, special events, and email campaigns.
✔ One Code per Order: Only one discount code can be used per purchase unless otherwise specified.
✔ Expiration & Restrictions: Promotions may have expiration dates and specific terms & conditions.
⚠ Exclusions Apply: Some discounts may not apply to sale items, limited edition collections, or gift cards.
4. Limited Edition & Pre-Order Sales
✔ Limited Edition Items: Some collections are available in limited quantities and may sell out quickly. We do not guarantee restocks.
✔ Pre-Order Policy: Pre-orders require full payment at the time of purchase and are shipped on the estimated release date.
5. Fraud Prevention & Order Verification
✔ Secure Transactions: To ensure a safe shopping environment, we may perform order verification checks.
✔ Additional Verification: Some high-value orders may require ID verification to prevent fraudulent activity.
⚠ Suspected Fraudulent Orders: If an order is flagged as suspicious, we reserve the right to cancel and refund the order.
6. Returns & Refunds
✔ Hassle-Free Returns: If you are not satisfied with your purchase, refer to our Refund & Return Policy for detailed instructions.
7. Contact Us
For any questions regarding your purchase, feel free to reach out:
📍 Address: 1720 Linda Ave, Odessa, Texas (TX)
📞 Phone: (432) 332-9564
📧 Email: info@puffglownie.com
🌐 Website: https://puffglownie.com
Thank you for shopping with Puffglownie – Where Luxury Meets Convenience! 💖